Building a Cash Cow: The Philosophy Behind Sustainable Profit
Many business owners assume poor results come from outside forces: a weak economy, aggressive competition, high costs, difficult employees, or bad timing. The Cash Cow philosophy takes a more useful view. Businesses usually underperform because they lack a clear plan, market understanding, and focused execution. A Cash Cow is not a lucky business. It is […]
Customer Satisfaction May Be the Wrong Target
Customer satisfaction has been treated like the golden calf of business for years. Companies send surveys, collect ratings, measure smiley faces, and proudly announce that 87% of their customers are “satisfied.” Wonderful. That and five dollars might get you a coffee, assuming your satisfied customer does not buy it from someone else. Because here is […]
The New Business Killer: Obscurity
The biggest problem most small businesses face today is not poor service, weak products, or lack of effort. It is obscurity. A business can be excellent and still be invisible. And in today’s marketplace, invisible businesses do not win. The companies that thrive are often not the ones with the best product or service, but […]
In 2026, Attention Is the New Business Currency
Right now, the businesses that will win in 2026 are the ones that can get the most attention. Not necessarily the biggest. Not always the cheapest. Not even the ones with the best logo, although let’s be honest, a bad logo still hurts. The winners will be the businesses that are consistently seen, remembered, trusted, […]
The Dangerous Lie Business Owners Tell Themselves About Success
Luck and execution are not enemies. They are partners. But let’s be clear: execution is the senior partner. Luck may get invited to the boardroom, but execution owns the building, signs the cheques, and knows where the bodies are buried. In Thinking, Fast and Slow, Daniel Kahneman argues that extreme success often involves a significant […]
The Cost of Coherence: Why Being “Sure” About Someone is Your First Mistake
In his seminal work Thinking, Fast and Slow, Nobel laureate Daniel Kahneman introduced the world to a humbling truth: our brains are fundamentally lazy. To conserve energy, the human mind relies on two distinct modes of thought. System 1 is our fast, automatic, and intuitive processor, while System 2 is slow, deliberate, and analytical. When […]
What Happens When Leaders Learn to See What Others Miss?
On May 2 and 3, a small group of 21 business professionals gathered at the Inn at the Quay for something unusual. Not another strategy session. Not another networking event. A two-day immersion into a skill most leaders rely on—but few have ever been formally taught: Intuition. This marked the first-ever seminar delivery of Developing […]
The Difference Between Entrepreneurs Who Build Wealth and Those Who Build Stress
The people who build exceptional businesses usually aren’t smarter than everyone else. They just operate differently. While most people react to life, top entrepreneurs design outcomes. Here are 10 characteristics that consistently separate the very successful from those who merely get by: 1. Ruthless Ownership They don’t blame the economy, the market, staff, partners, timing, […]
If We Are All F*cked, Now What Do We Do?
Let’s not pretend everything feels stable right now. Between geopolitical tension, an AI-driven shake-up, and economic uncertainty, there’s a low-grade anxiety running through the business community. And if you listen to enough headlines, it sounds like we’re all one bad quarter away from chaos. But here’s the truth most people miss: It’s not the disruption […]
Why I Chose the Business of Business Networking
After helping build an international software company into a leader in its sector, I wasn’t looking for my next move; I was looking for something that mattered. That opportunity showed up when George Meon introduced me to the World Referral Network (WRN). At first glance, it looked like another networking group. It wasn’t. What caught […]